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EMPLOYMENT LITIGATION

KNOWiNK LLC Overtime Misclassification Lawsuit 

Fitapelli & Schaffer has filed a lawsuit against KNOWiNK LLC alleging that the company misclassified Technical Service & Support Specialists as exempt salaried employees and failed to pay them overtime wages. KNOWiNK provides electronic poll book technology and election support services to jurisdictions nationwide, including in New York. According to the complaint, Support Specialists performed primarily non-managerial, technical support and training duties while working extensive hours during election cycles and preparation periods.

The lawsuit alleges that these workers regularly worked well over 40 hours per week, especially during early voting and election periods when shifts could stretch 10 to 16 hours per day for weeks at a time. Despite these long hours, they were paid a fixed salary and did not receive overtime pay. The complaint further claims the company failed to keep accurate records of hours worked and continued assigning additional duties to salaried Support Specialists to reduce labor costs. In addition to unpaid overtime under the FLSA and New York Labor Law, the lawsuit alleges that workers received wage notices and pay statements that incorrectly classified them as exempt employees and failed to accurately reflect hours worked.


FREQUENTLY ASKED QUESTIONS


Why might Support Specialists have been misclassified as exempt?

The lawsuit alleges Support Specialists' actual duties — help desk support, rebooting tablets, and giving pre-written presentations — didn't involve hiring, firing, or independent decision-making, which are hallmarks of exempt roles. Despite this, they were paid a flat salary with no overtime for the extended hours worked during election cycles.

Who might be covered by this case?

Current and former salaried Technical Service & Support Specialists who worked for KNOWiNK companywide.

Do I need to do anything to join this lawsuit?

It depends on how the case is structured. An FLSA collective action generally requires affected workers to opt in, while a class action may include workers automatically. The fastest way to find out where you stand is to contact Fitapelli & Schaffer directly.

What can I recover if this applies to me?

Depending on your circumstances, you may be entitled to recover unpaid wages, overtime, liquidated damages, and other damages tied to the specific violations alleged in this case.

CONTACT FITAPELLI & SCHAFFER LLP


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