{"id":3210,"date":"2021-06-04T13:33:55","date_gmt":"2021-06-04T17:33:55","guid":{"rendered":"https:\/\/www.fslawfirm.com\/blog\/?p=3210"},"modified":"2021-06-04T13:34:00","modified_gmt":"2021-06-04T17:34:00","slug":"t-mobile-call-center-employees-to-receive-2m-in-unpaid-ot","status":"publish","type":"post","link":"https:\/\/www.fslawfirm.com\/blog\/2021\/06\/t-mobile-call-center-employees-to-receive-2m-in-unpaid-ot\/","title":{"rendered":"T-Mobile Call Center Employees to Receive $2M In Unpaid OT"},"content":{"rendered":"\n<p>T-Mobile call center employees\u00a0have\u00a0just\u00a0settled their claims of <a href=\"https:\/\/www.law360.com\/articles\/1386025\/t-mobile-strikes-2m-deal-with-workers-in-ot-suit\" target=\"_blank\" rel=\"noreferrer noopener\">unpaid wages<\/a>\u00a0for $2 million.\u00a0Nearly 7,000 customer service representatives\u00a0will benefit from this settlement\u00a0that resolved allegations\u00a0of unpaid overtime.\u00a0These customer service representatives\u00a0claimed\u00a0they consistently worked off-the-clock\u00a0without compensationthat\u00a0resulted in\u00a0unpaid\u00a0overtime. This\u00a0proposed\u00a0class\u00a0and collective\u00a0action lawsuit, that was originally filed\u00a0in\u00a0March of 2019,\u00a0was brought under the\u00a0Fair Labor Standards Act (\u201cFLSA\u201d).<\/p>\n\n\n\n<p>Specifically, the lawsuit alleged&nbsp;that T-Mobile forced&nbsp;affected employees to&nbsp;spend time starting up&nbsp;computers and numerous&nbsp;software&nbsp;and programs&nbsp;before being allowed to clock-in.&nbsp;These&nbsp;multiple computer programs, software programs, servers, and applications&nbsp;are&nbsp;fundamental&nbsp;in order to complete their work. In order to start up and log into these integral&nbsp;and important systems, call center employees&nbsp;would spend a minimum of 13 minutes every shift&nbsp;without pay. Additionally,&nbsp;T-Mobile also&nbsp;required&nbsp;affected employees into other moments of off-the-clock&nbsp;work&nbsp;during unpaid lunch breaks&nbsp;bringing up&nbsp;the tally of uncompensated work time&nbsp;to an average of 20 minutes per shift.<\/p>\n\n\n\n<p>It is important to remember that pre-shift and post-shift work should be compensable under the FLSA. If you work in this industry\u00a0as a customer service representative or in a similar role and find yourself\u00a0constantly working off the clock here and there, you may\u00a0have actionable claims. These time blocks add up\u00a0over time\u00a0and you may actually be\u00a0owed a significant amount\u00a0in\u00a0unpaid wages.\u00a0If you have any questions or concerns,\u00a0call our employment law firm, Fitapelli &amp; Schaffer, LLP, for a free and confidential phone consultation at (212) 300-0375. You can also visit our\u00a0<a href=\"http:\/\/Fslawfirm.com\" target=\"_blank\" rel=\"noreferrer noopener\">website<\/a> here for additional information regarding your rights.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\nT-Mobile call center employees\u00a0have\u00a0just\u00a0settled their claims of unpaid wages\u00a0for $2 million.\u00a0Nearly 7,000 customer service representatives\u00a0will benefit from this settlement\u00a0that resolved allegations\u00a0of unpaid overtime.\u00a0These customer service representatives\u00a0claimed\u00a0they consistently worked off-the-clock\u00a0without compensationthat\u00a0resulted in\u00a0unpaid\u00a0overtime. This\u00a0proposed\u00a0class\u00a0and collective\u00a0action lawsuit, that was originally filed\u00a0in\u00a0March of 2019,\u00a0was brought under the\u00a0Fair Labor Standards Act (\u201cFLSA\u201d).<\/p>\n<p>Specifically, the lawsuit alleged&nbsp;that T-Mobile forced&nbsp;affected employees to&nbsp;spend time starting up&nbsp;computers and numerous&nbsp;software&nbsp;and programs&nbsp;before being allowed to clock-in.&nbsp;These&nbsp;multiple computer programs, software programs, servers, and applications&nbsp;are&nbsp;fundamental&nbsp;in order to complete their &#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":["post-3210","post","type-post","status-publish","format-standard","hentry","category-employment-law"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>T-Mobile Call Center Employees to Receive $2M In Unpaid OT<\/title>\n<meta name=\"description\" content=\"Learn how T-Mobile customer service representatives were able to recover $2 million in unpaid wages. 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