{"id":3186,"date":"2021-04-26T10:27:09","date_gmt":"2021-04-26T14:27:09","guid":{"rendered":"https:\/\/www.fslawfirm.com\/blog\/?p=3186"},"modified":"2021-04-26T10:27:15","modified_gmt":"2021-04-26T14:27:15","slug":"call-center-employees-to-receive-1-2m-for-unpaid-wages","status":"publish","type":"post","link":"https:\/\/www.fslawfirm.com\/blog\/2021\/04\/call-center-employees-to-receive-1-2m-for-unpaid-wages\/","title":{"rendered":"Call Center Employees to Receive $1.2M for Unpaid Wages"},"content":{"rendered":"\n

Call center employees\u00a0for an insurance health provider<\/a> have\u00a0reached a settlement\u00a0resolving claims of unpaid\u00a0wages. These workers alleged that their employer, Aon\u00a0Hewitt Health Market Insurance Solutions Inc.,\u00a0failed to properly compensate them for all hours worked and both sides\u00a0have asked an Illinois federal judge\u00a0to\u00a0give final approval of\u00a0their\u00a0$1.25 million class and collective action settlement.\u00a0Nearly 600 call center employees stand to benefit from the $1.2 million settlement.<\/p>\n\n\n\n

The lawsuit, which was filed in Illinois back in March of 2019, alleged that Aon failed to pay its call center employees for off the clock work completed pre- and post-shift as well as for work during breaks. Employees spent significant time outside of their clocked in shift times completing necessary prep work to either start or end their shifts. For example, employees had to boot up computers and initialize all software programs, as well as read all company emails and instructions for the day. Additionally, call center employees had to complete all customer service calls, close down software and log off computer systems all of which went uncompensated. Not paying employees for all hours worked is in direct violation of the Fair Labor Standards Act (\u201cFLSA\u201d) and Illinois wage laws.<\/p>\n\n\n\n

Unfortunately, it is not uncommon for employees in this industry to be required\u00a0to complete\u00a0work before or after shifts start and end.\u00a0However, federal law,\u00a0such as the FLSA,\u00a0requires employers\u00a0to compensate its workers for\u00a0any\u00a0off-the-clock\u00a0time.\u00a0It is important to remember that even seemingly small amounts\u00a0of\u00a0off-the-clock\u00a0work\u00a0adds\u00a0up over time.\u00a0If you have any questions or concerns\u00a0about your pay,\u00a0call our employment\u00a0law firm, Fitapelli\u00a0& Schaffer, LLP, for a free and\u00a0confidential consultation\u00a0to\u00a0see if you may be leaving any of your hard earned wages\u00a0on the table. We can be\u00a0reached at (212) 300-0375 or you can find additional\u00a0information regarding your rights on our website\u00a0here<\/a><\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"

\nCall center employees\u00a0for an insurance health provider have\u00a0reached a settlement\u00a0resolving claims of unpaid\u00a0wages. These workers alleged that their employer, Aon\u00a0Hewitt Health Market Insurance Solutions Inc.,\u00a0failed to properly compensate them for all hours worked and both sides\u00a0have asked an Illinois federal judge\u00a0to\u00a0give final approval of\u00a0their\u00a0$1.25 million class and collective action settlement.\u00a0Nearly 600 call center employees stand to benefit from the $1.2 million settlement.<\/p>\n

The lawsuit, which was filed in Illinois back in March of 2019, alleged that Aon failed to pay its …<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":["post-3186","post","type-post","status-publish","format-standard","hentry","category-employment-law"],"yoast_head":"\nCall Center Employees to Receive $1.2M for Unpaid Wages<\/title>\n<meta name=\"description\" content=\"Learn how call center employees were able to recover unpaid wages for time spent working pre and post shift times by reading on.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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