Four former Macy\u2019s employees of the flagship Herald Square location in New York City are alleging that the company was pushing to have its workers racially profile Asian shoppers. They claim that they were instructed to not sell or avoid selling Macy\u2019s merchandise to customers of Asian descent. The ex employees, who identify as Asian-American, also claim that they were wrongfully terminated after they spoke out against the alleged policy. Their terminations followed soon after they spoke to managers and filed grievances with Macy\u2019s union about the supposed discrimination.<\/p>\n
Although Macy\u2019s denies the allegations, their former employees have noted rather detailed instances of the racial profiling in effect. For example, they claim managers instructed sales associates that they should avoid selling more than one unit of the same product to Asian customers despite the official store policy allowing customers to purchase up to six units of the same product. Additionally, the filed complaint notes that workers in the loss prevention department would make Asian shoppers uncomfortable by tracking them until they checked out with their products. The former employees claim that the basis of this racial profiling is Macy\u2019s fear that opportunistic foreign customers are buying their products to resell in Asia at a markup.<\/p>\n